Shipping Information

All orders are usually dispatched within 1-3 business days. For larger school orders we may sometimes need to source and accumulate stock, but we will always contact you and let you know if there will be any delays. We will also part-ship at no extra cost if any of your items are backordered beyond a week.

We offer free freight to local schools (deliveries will go to main reception or the music department) within 50km of Blackburn, VIC.

Otherwise, standard delivery is $9, or you can choose to pay $15 for express. Deliveries are sent via AusPost or TNT (depending on your location and the size of the shipment).

Due to the enormity of our country and the cost of freighting some larger or fragile items, there are a few exceptions to regular freight services. These include:

  • Some larger items such as Console Digital Pianos or Drum Kits
  • New & Second-Hand Accordions
  • Cellos and Double Basses

All freight charges will be calculated and made clear at check out.